About Us

We're Cabot Systems, a team of business enthusiasts, problem-solvers and medical industry veterans dedicated to providing healthcare providers with asset management solutions and "maniacal" customer service.
Just what exactly is "maniacal" customer service? Well, it looks something like:

• Hopping on a plane at a moment’s notice to provide a solution for a current or new client.
• Unloading boxes in the freezing rain the day after Christmas to help keep a project on schedule.
• Visiting 17 sites in 9 different states over the course of 23 days to facilitate a new business relationship for a client.

But, without a doubt, our number one barometer for determining how we’re doing is the feedback we receive from our clients. And when you're consistently told "I wish you only worked for us, and we didn't have to share you with anybody," you know you're doing something right.
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As cliché as it sounds, that's really what it's about, going above and beyond to enable clients' to achieve their goals and providing a path to get them there. That means pro-active problem solving, consistent communication and being readily available.

Our Values

Integrity
It's not personal, it's business, is a phrase you will NEVER hear from us. Because it's not just business; it's real life, 'full contact' customer service. At the end of the day, we know we're not just dealing with facts and numbers, we're working with people. And our work affects those people; from patients to technicians, physicians, financial professionals and everyone in between. Which is why we strive to always treat our clients the way we would want to be treated: With honesty, courtesy and the utmost respect.

Partnership
Effective progress can only be made when everyone is pulling in the same direction: on time and on budget. We believe open-communication, mutual accountability and teamwork to be the cornerstones of effective partnerships. We put this into action in a couple of ways: 1. By continually, keeping stakeholders informed throughout every step of a project's progress (so there are no surprises and no burdens on the client to figure out what needs to be done next). And 2. working side-by-side with our clients when it comes time to translate plans into actions!

Patient Care
​At the forefront of our recommendations is always the question, "What's best for the patient?" That is part of my DNA after 10 years of hospital working directly for providers, and is part of our corporate culture. That includes total compliance with HIPPA, supporting your Customer Satisfaction goals, anything less compromises your mission and is thus, completely unacceptable.